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Privacy Policy

PRIVACY POLICY for www.buyaladder.co.uk

This website is the property of www.buyaladder.co.uk. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy policy our position regarding certain privacy matters.

This privacy policy covers all data that is shared by a visitor with us whether directly via www.buyaladder.co.uk or email.

Our Privacy Policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

Certain businesses are required under the Data Protection Act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is Jon Horsfield and can be contacted by email at info@buyaladder.co.uk

1.         Information We Collect

            In operating our website we may collect and process the following data about you:

1.1       Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblog statistics and other communication data.

1.2       Information that you provide by filling in forms on our website, such as when you register to receive information, a newsletter etc or make a purchase.

1.3       Information provided to us when you communicate with us for any reason.

2.         Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by use to analyse how visitors to www.buyaladder.co.uk interact with the website so that we can continue to develop and make it a better experience for our visitors.

We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

3.         Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

3.1       To provide you with information requested from us, relating to our products or services. WE DO NOT SHARE YOUR DATA WITH ANYONE!

3.2       To meet our contractual commitments to you.

3.3       To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

3.4       If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

4.         Credit Card and Address Information

We do not take any credit card information on our website, all card information is inputted through our Payment Provider Sagepay. We do this solely to provide the highest level of protection to our customers details.

 

5.         Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

 

6.         Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@buyaladder.co.uk.

If you prefer to write to us then our contact address is:

Buyaladder

3 Fernleigh

Cheltenham

Gloucestershire

GL51 3QJ